Privacy & Security Policy

R.C.Smith & Co. Limited, Company Number SC026074

We are totally committed to protecting the privacy of our site visitors and customers. When you use any R.C.Smith & Co. Limited site, you are consenting to the practices set forth in this Privacy Policy.

Your IP (Internet Provider) Address

We use your IP address to help diagnose problems with our server and to administer the R.C.Smith & Co. Limited sites. Your IP address is used to help identify you and to gather broad demographic information about you as it is on most other websites. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police if necessary.

What are Cookies?

A cookie is a small file that is automatically issued to your computer when you enter any R.C.Smith & Co.Limited site, and which is stored by the browser on your computer’s hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if you have visited any R.C.Smith & Co. Limited sites before and if you have provided us with some personalised information. R.C.Smith & Co. Limited sites use cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit any R.C.Smith & Co. Limited site, and for other purposes. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas on a R.C.Smith & Co. Limited site.

Information We Request Directly From You

Site registration forms, order forms, surveys and competitions require you to give us personal information (like your name, address and/or email address). You may also be asked to provide financial information (like your account or credit card numbers). The information we learn from customers helps us personalise and continually improve your shopping experience.

How We Use Your Information

We will not rent or sell your name, address, e-mail address, credit card information or personal information. Your personal information is used by us to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the site. We may also send you exclusive R.C.Smith & Co. Limited emails, which will inform you about our new products and special offers. You will be given the opportunity to unsubscribe from this service whenever an email is sent to you. If you do not wish to receive information emails from R.C.Smith & Co. Limited simply unsubscribe at any time by sending an email to [email protected] with the word “unsubscribe” in the subject line or follow the unsubscribe information at the foot of every email R.C.Smith & Co. Limited send. From time to time, R.C.Smith & Co.Limited may contact you by post or by email, with information or offers regarding products, offers or services.

Opting out of Communication

All R.C.Smith & Co. Limited customers have the option to opt-out of receiving marketing communications from us. If you do not wish to receive marketing (emails, postal, telephone) from us you opt-out by visiting the subscribers area on the R.C.Smith & Co. Limited website. You can access the subscription options once you login. Simply register/login to R.C.Smith & Co. Limited and you can then tailor the communications (emails, postal, telephone) you would like to receive.

How We Use Financial Information

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the R.C.Smith & Co. Limited site your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

Our Security Precautions

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Any information we collect via either of the methods stated above will be held for as long as necessary to conduct business relationships. It will be stored securely and you will have the right to access any information held by us in respect of you, as demanded by Data Protection legislation.

If you have any questions or concerns about this privacy statement, you can contact us at: Email: [email protected]

We are totally committed to protecting the privacy of our site visitors and customers. When you use any R.C.Smith & Co. Limited site, you are consenting to the practices set forth in this Privacy Policy.

Your IP (Internet Provider) Address

We use your IP address to help diagnose problems with our server and to administer the R.C.Smith & Co. Limited sites. Your IP address is used to help identify you and to gather broad demographic information about you as it is on most other websites. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police if necessary.

What are Cookies?

A cookie is a small file that is automatically issued to your computer when you enter any R.C.Smith & Co. Limited site, and which is stored by the browser on your computer’s hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if you have visited any R.C.Smith & Co. Limited sites before and if you have provided us with some personalised information. R.C.Smith & Co. Limited sites use cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit any R.C.Smith & Co. Limited site, and for other purposes. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas on a R.C.Smith & Co. Limited site.

Information We Request Directly From You

Site registration forms, order forms, surveys and competitions require you to give us personal information (like your name, address and/or email address). You may also be asked to provide financial information (like your account or credit card numbers). The information we learn from customers helps us personalise and continually improve your shopping experience.

How We Use Your Information

We will not rent or sell your name, address, e-mail address, credit card information or personal information. Your personal information is used by us to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the site. We may also send you exclusive R.C.Smith & Co. Limited emails, which will inform you about our new products and special offers. You will be given the opportunity to unsubscribe from this service whenever an email is sent to you. If you do not wish to receive information emails from R.C.Smith & Co. Limited simply unsubscribe at any time by sending an email to [email protected] with the word “unsubscribe” in the subject line or follow the unsubscribe information at the foot of every email R.C.Smith & Co. Limited send. From time to time, R.C.Smith & Co.Ltd may contact you by post or by email, with information or offers regarding products, offers or services.

Opting out of Communication

All R.C.Smith & Co.Ltd customers have the option to opt-out of receiving marketing communications from us. If you do not wish to receive marketing (emails, postal, telephone) from us you opt-out by visiting the subscribers area on the R.C.Smith & Co.Ltd website. You can access the subscription options once you login. Simply register/login to R.C.Smith & Co.Ltd and you can then tailor the communications (emails, postal, telephone) you would like to receive.

How We Use Financial Information

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the R.C.Smith & Co.Ltd site your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

Our Security Precautions

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Any information we collect via either of the methods stated above will be held for as long as necessary to conduct business relationships. It will be stored securely and you will have the right to access any information held by us in respect of you, as demanded by Data Protection legislation.

If you have any questions or concerns about this privacy statement, you can contact us at: Email: [email protected]